Results Don't Lie. But They Don't Tell the Whole Story.
David hit every number. Then the 360 feedback came back, two of his best people left, and his results started to follow. Connection isn't soft. It's structural.
Most Supervisors Avoid This Moment
Most supervisors don’t avoid difficult conversations because they lack courage.
They avoid them because they lack a clear way to challenge without damaging trust.
In this article, John D. Harney breaks down why challenge is one of the most misunderstood skills, and how supervisors can address issues directly while still developing their people. If you supervise others, this is the moment you can’t afford to keep avoiding.