The Missing Muscle Every Supervisor Needs

The Missing Muscle Every Supervisor Needs

Most supervisors are told to “be leaders,” but few are taught how to read the moment. Situational fluency, the ability to know when to manage and when to lead, is the missing skill that separates burned-out supervisors from those who build strong, resilient teams.

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The $112,500 Question

The $112,500 Question

Every burnt-out manager represents a hidden six-figure liability on your balance sheet. Before they leave, they're costing you $10,824 annually in lost productivity. When they finally quit? Replacement costs range from 100% to 200% of their salary—that's $75,000 to $200,000 per manager. With managerial turnover draining $15.4 billion from U.S. businesses annually, organizations can't afford to treat burnout as inevitable. The solution lies in developing situational fluency—helping managers know when to lead and when to manage, preventing burnout before it starts. This investment in manager development costs far less than replacing even one key leader.

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